Contact Jamie
If something has not met your expectations, please email Jamie Karmellhi at admin@karmellhi.com, explaining what happened and the outcome you are seeking. You can also write to Level One, Basecamp Liverpool, 49 Jamaica Street, Liverpool L1 0AH.
What happens next
We will acknowledge your complaint within three working days, investigate the concerns you have raised and aim to provide our final response within eight weeks.
Your written terms of business provide the applicable details for your instruction. If further escalation is available for your complaint, we will explain the relevant route in our response.